Beach Blog

We want to keep you posted and publish occasional newsletters which include information, opinions and data. Read everything we know.

Mother Giant Radio Station Trounced Websites

By William May
Published: 05/01/10 Topics: Comments: 0

Prior to the lodging industry, I had a perfectly normal life in the media and advertising industry. I worked at radio stations and publications and owned an advertising agency. Then I started, invested and managed some publications as well as a radio station. Read more

Vacation Road Trips Start at the Dentist

By Gail Adair
Published: 04/01/10 Topics: Comments: 0

Operating a vacation rental business can be fun and profitable but it also an opportunity to do some good in the world. Now property owners and managers can do that by participating in a public program that offer Read more

Sunbanks Resort - Little known Secret Location

By Penny L. Taylor
Published: 03/31/10 Topics: Comments: 0

Warm weather took me on a drive to Central Washington state, to little known Banks Lake and SunBanks Resort. Toasty hot in summer it boasts warm water unlike most big lake resorts. Read more

Drive to Sunbanks Resort in Central Washington State

By Penny L. Taylor
Published: 03/15/10 Topics: Comments: 0

Warm weather took me on a drive to Central Washington state, to little known Banks Lake and SunBanks Resort. Toasty hot in summer it boasts warm water unlike most big lake resorts. Read more

Become a Vacation Rental Angel

By William May
Published: 03/01/10 Topics: Comments: 0

Operating a vacation rental business can be fun and profitable but it also an opportunity to do some good in the world. Now property owners and managers can do that by participating in a public program that offer Read more

Become a Vacation Rental Angel

By William May
Published: 03/01/10 Topics: Comments: 0

Operating a vacation rental business can be fun and profitable but it also an opportunity to do some good in the world. Now property owners and managers can do that by participating in a public program that offer Read more

Become a Vacation Rental Angel

By William May
Published: 03/01/10 Topics: Comments: 0

Operating a vacation rental business can be fun and profitable but it also an opportunity to do some good in the world. Now property owners and managers can do that by participating in a public program that offer Read more

Become a Vacation Rental Angel

By William May
Published: 03/01/10 Topics: Comments: 0

Operating a vacation rental business can be fun and profitable but it also an opportunity to do some good in the world. Now property owners and managers can do that by participating in a public program that offer Read more

Do's and Don'ts for Vacation Rental Listing Websites

By William May
Published: 02/01/10 Topics: Comments: 0

We are revisiting how Vacation Rental Listing Directory Websites operate. In the last issue, their successes and failures were outlined. (Go to the Newsletter Directory to read the first part in this two part series). You were promised a list of do's and don'ts that we would like to see them all Read more

How Vacation Rental Listing Websites Get It Wrong

By William May
Published: 01/01/10 Topics: Comments: 0

Vacation Rental Advertising just keeps getting more and more complicated as new listing websites appear almost every day. VRA is now tracking approximately 785 Vacation Rental Websites. I say approximately because the number changes so often. Some sites, presumably when they have insufficient raven Read more

Chief Joseph Welcomes Everyone

By William May
Published: 12/17/09 Topics: Comments: 0

Can I invite you to the most unique and remote mountain lodges in Washington State? It is called Chief Joseph Lodge and sits dead center in the middle of the state and five miles up from the summit of Blewett Pass highway. Click here to take a look. www.ChiefJosephLodge.com. There are photos, vid Read more

Snoqualmie Pass Real Estate, Mortgage, and Economy

By Thomas Wolter
Published: 12/14/09 Topics: Comments: 0

KEEPING ON KEEPING ON - For the fourth week in a row the markets moved sideways, with one index slightly up, one a bit down and the third flat. Recently, there haven't been any extreme weekly market moves in the indexes, up or down. Investors aren't quite ready to believe things are as good as some Read more

Doing What We Can To Help People

By William May
Published: 11/19/09 Topics: Comments: 0

For a number of years our company has been donating vacation rental use to a wonderful group called OutdoorsForAll.org (Formerly SkiForAll.org). Their mission is to enrich the quality of life for children and adults with di Read more

Doing What We Can To Help People

By William May
Published: 11/19/09 Topics: Comments: 0

For a number of years our company has been donating vacation rental use to a wonderful group called OutdoorsForAll.org (Formerly SkiForAll.org). Their mission is to enrich the quality of life for children and adults with di Read more

Complaints, Compliments and Compassion

By William May
Published: 11/18/09 Topics: Comments: 0

She wanted to go to the beach. It was to be a special trip with her daughter who had special needs. Larger homes were her preference, but a plain ocean front condo was her budget. She asked for a first floor home and a vendor to provide oxygen. Read more

Complaints, Compliments and Compassion

By William May
Published: 11/18/09 Topics: Comments: 0

She wanted to go to the beach. It was to be a special trip with her daughter who had special needs. Larger homes were her preference, but a plain ocean front condo was her budget. She asked for a first floor home and a vendor to provide oxygen. Read more

Everything Robert Fulgham Learned in Kindergarten

By William May
Published: 11/01/09 Topics: Comments: 0

I stumbled onto an Internet posting the other day that told me it has been twenty years since Robert Fulgham wrote "Everything I Really Need to Know I Learned in Kindergarten". Read more

Seeing your Name in Print

By William May
Published: 10/01/09 Topics: Comments: 0

Sometimes it is nice to see your name in the media and sometimes it is not. As the volunteer Director of the Vacation Rental Association (VRA) I receive calls from media all over the country. Speaking with most reporters reminds me of sitting in Journalism class while pursuing my college Read more

Remembering the "Thank You" Game

By William May
Published: 09/01/09 Topics: Comments: 0

Surprises are great. And thank you's are best.

In an industry like property management that requires attention to detail, constant supervision and reconciliation of occasionally conflicting goals between guests and owners it is too easy to forget the little personal things that make life worth living.

Long ago I attended a parent-child basketball camp and had the great luck to meet a man who I now call hero. Having built the largest basketball camp for kids in the United States, Coach's success seems based more on his knowledge and approach to life than on his immense basketball training skills.

At one camp he suggested to everyone they could learn how to be thankful by using his now famous thank-you game. The rules are simple.

You can be in a meeting, watching television or whenever you find yourself in the car with your family, especially on those long boring drives. The games starts by one person mentioning something they are thankful for. Then next person does likewise and so one until everyone has spoken.

The first responses are what you might expect like, "I am thankful for what wonderful children I have." or "I am thankful for having a loving Dad."

These kinds of honesty is not easy for everyone. Some people seldom tell anyone how they feel about things. And complimenting another person directly to their face is a lost art unfortunately.

After each person has spoken you should sneak a peak around the room. Smirking smiles will be breaking out all over the place.

But the game is not over. Because this game goes on until you reach your destination, or everyone is out of ideas. In a car, thank you's may come tumbling out one after another but be separated by pauses and that too is acceptable. Be thankful that there is no hurry. Give everyone sufficient time to dig deeply into their thoughts.

My family once spent over two hours in a car as compliments went round and round. Eventually resulting in "Thankful that the car still has gas" and that "I am sure happy it didn't snow or we would be stuck somewhere."

Does this sound a little mundane? That's OK because the best thank you's come near the end when each person realizes they have so much to be thankful about. My young son once said, "I am thank you for this game because it makes me remember how much I have."

Today I am thankful that the recession wasn't worse that it was. I could say thanks for all the owners and guests who have hung with us as the industry continues rapid change. My thanks for the housekeepers, maintenance people and reservation crew knows no bounds. So many people have been understanding and compassionate and kind. I am very thankful that guest inquiries continue to rise and that our team is in tact and making constant headway.

Of course, not everyone has been pleasant. But maybe that's because no one taught them the thank you game.

So that means this year I have to be thankful because maybe I'll get the opportunity to introduce the game to more people and hope they'll enjoy the great benefits I have received from a kids basketball coach.

Give it a try before the end of the week.

Read more

Author: William May, MayPartners Advertising
Blog #: 0119 – 09/01/09

Remembering the "Thank You" Game

By William May
Published: 09/01/09 Topics: Comments: 0

Surprises are great. And thank you's are best. In an industry like property management that requires attention to detail, constant supervision and reconciliation of occasionally conflicting goals between guests and owners it is too easy to forget the little personal things that make life worth liv Read more

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